Criminals can ask you to click on a link or download an app which will give them control over your device. Don’t allow anyone remote access to your devices.This can be reading reviews, researching companies or websites, and checking the person or company is who they say they are. This is to make sure the person and the payment are genuine. Always take time to complete extra checks when you make a payment.So, if you get an email, text or call, check it’s genuine by phoning them back on a known and trusted number. ![]() Anyone can be easily impersonated, and criminals can make the caller ID, email address or name look exactly like the genuine caller.They’re in place to help you bank safely and avoid being scammed. Pay extra attention to the warnings we provide when making a payment.Speak to someone you trust first, like a friend or family member. Always take time to think before making a payment, especially if it’s a lot of money. ![]() While there’s no one-size fits all approach when it comes to protecting yourself, we've come up with a list of things that can help you spot and avoid fraud and scams.
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